Switching Systems and Call Centers
Products\Switching Systems and Call Centers\SIB
SIB
Wake up Service System
Reliable wake up service system
Stand alone, large capacity
Call Centers
Since 1990 IRITEL produced systems for PSTN subscribers special services – call centers.
Several types of systems were produced, depending on technical and technological factors, user demands, etc. These systems are: NIPS (universal services), SIT (directory services), SIB (wake up service), and FPC (flexible universal system).
SIB basic features
- Wake up service (9811 in Serbian PSTN network)
- Enhanced reliability
- Automatic call reservation
- Call reservation through operator
- Automatic calling (wake up call)
- Subscriber charging partly at reservation and partly after succesful wake up call
- Modular number of channels
- Enough capacity for all Telekom Srbija subscribers (cca 3,000.000)